Power Protection FEATURED ARTICLE

Fire Causes Widspread Outage for Australia's Telstra

February 03, 2017

  By Michael Guta, Contributing Writer

Information and communications technologies (ICT) has made our lives much easier. The smart phones we carry with us at all times allows us to communicate, work, play, shop and conduct financial transactions. So, if the network that provides all of these capabilities goes down, it becomes a major inconvenience, and also highlights how much our dependence has grown on these devices. A fire at a network exchange in Sydney for Australia's largest telecom operator, Telstra (News - Alert), resulted in widespread service outages when the power infrastructure was damaged.



The fire was at a single location, but because of the connected nature of networks, it affected regions throughout the whole country, disrupting voice mobile services and delivering text messages to the wrong recipients. The issue with the texts led the company to put all messages on hold until the network was fixed.

Although Telstra fixed the problem within two hours, that is a lot of downtime, especially for businesses. One of the countries airlines, Jetstar, reported nine Australian flights had been delayed 45 minutes, which highlights the chain effect of the damage one single incident can cause.

The power protection technology available today allows individuals as well as organizations large and small to ensure they will continue to have power in the event of a disaster. Telstra has not given details about the redundancy system it has in place for power protection, or what was damaged during the fire but there was obviously a problem in the business continuity the company was using.

Telstra chief executive officer Andrew Penn said, "We have more than 40,000 kilometers of fiber, 5,000 exchange buildings, and more than 9,000 mobile towers. You can never guarantee these things, it's a large complex network. Physical assets are susceptible, they do get damaged."

Penn's statements are true, but the company has experienced more than eight outages in the past year, according to a report by CNET Australia. And with 17.2 million mobile services, 7.0 million fixed voice services and 3.4 million retail fixed broadband services, each outage can be very costly.

Having power protection not only applies to businesses. Many of the consumer electronics we have in our homes are highly sensitive to power fluctuations, which can literally fry your computer, smartTVs, tablets and more. With the right UPS and surge protector, you can prevent any damage from taking place. 




Edited by Stefania Viscusi

Power Your campus

Featured Whitepapers

Security & Power: The Critical Role of Power Protection for Security

This White Paper provides security users and installers with valuable information about the importance of power protection for security equipment.

Saving Time & Money with Remote Power Management

This White Paper provides statistics and information about the cost of downtime related to remote equipment, and how organizations can benefit from including remote power management products (IP-addressable PDUs) in their power protection strategy.

Powering Your Disaster Planning

The white paper describes key components of a comprehensive plan to prevent businesses and other organizations from suffering severe consequences as a result of a power outage.

Featured Technotes

What is 3-phase Power?

This installment of the TechNotes series takes you through the basics of single, dual, and 3-phase power, giving you the knowledge to decide which type of power is best for your needs.

Endeavor: Added Runtime vs. Added Cost

This TechNotes paper looks at the relationship between added cost and added runtime when including XL battery packs with Minuteman Endeavor 1kVA, 2kVA, & 3kVA UPSs.

Featured Podcast

The Importance of Remote Power Management for Disaster Preparedness

TMC podcast with Minuteman UPS/Para Systems on the importance of remote power management solutions for optimum power protection.