Universal's CityWalk Loses Income After Power Outage

February 09, 2017

By Alicia Young - Web Editor

Oftentimes when we think of companies being temporarily shut down by power outages, we assume that they’re smaller businesses. SMBs and even small, local, family-owned businesses almost have an excuse when it comes to ignoring the logical step of investing in uninterruptable power supplies (UPS). Some say UPS can be too expensive, and I understand that concern. Granted, as we’ve pointed out many times before, the cost of losing business for days at a time due to a preventable power outage greatly outweighs the one-time cost of purchasing a UPS, but I digress. Companies that can’t get away with that same excuse, though, are large corporations like Universal.

There is absolutely no way UPS systems are too expensive for a giant company like Universal. And yet, the Universal CityWalk in Orlando experienced a major power outage Wednesday night. The outage was caused by an off-site issue and resulted in parts of CityWalk and several hotels losing power at about 8 p.m. The lights stayed out until around 9 p.m. that same night, so it was a rather quick fix but, for a company that relies solely on tourism and shopping, the damage had already been done.

Unlike the parks, CityWalk is focused on shopping for the most part. There are restaurants, stores, nightclubs, etc., all of which became nonoperational for almost an hour thanks to the power outage. While an hour may not seem like much, it really is when you take into consideration the number of people who were unable to spend money at that time. Thousands of people visit Universal parks every day, and going to the CityWalk is a common way to unwind after spending the day riding roller coasters. However, because Universal did not have UPS set up to protect CityWalk, the company lost out on all of that business. The hundreds of people likely at CityWalk during that hour spent little money, which is a huge loss for Universal.

Yes, the company still gets thousands of dollars every day from visitors, so that hour of lost income certainly won’t put them under, but it’s still a completely unnecessary loss. In fact, the bigger the company is, the bigger the loss is during a power outage. No one, whether they’re a huge corporation like Universal or a small mom and pop shop down the road, likes to lose money. So why not eliminate potential threats altogether by investing in UPS?

Edited by Stefania Viscusi

Article comments powered by Disqus

Power Your campus

Featured Whitepapers

Security & Power: The Critical Role of Power Protection for Security

This White Paper provides security users and installers with valuable information about the importance of power protection for security equipment.

Saving Time & Money with Remote Power Management

This White Paper provides statistics and information about the cost of downtime related to remote equipment, and how organizations can benefit from including remote power management products (IP-addressable PDUs) in their power protection strategy.

Powering Your Disaster Planning

The white paper describes key components of a comprehensive plan to prevent businesses and other organizations from suffering severe consequences as a result of a power outage.

Featured Technotes

What is 3-phase Power?

This installment of the TechNotes series takes you through the basics of single, dual, and 3-phase power, giving you the knowledge to decide which type of power is best for your needs.

Endeavor: Added Runtime vs. Added Cost

This TechNotes paper looks at the relationship between added cost and added runtime when including XL battery packs with Minuteman Endeavor 1kVA, 2kVA, & 3kVA UPSs.

Featured Podcast

The Importance of Remote Power Management for Disaster Preparedness

TMC podcast with Minuteman UPS/Para Systems on the importance of remote power management solutions for optimum power protection.